Contact information

Contact Us

If you have any questions regarding our ergonomic slides, orthotic insole fitment, sizing conversion charts, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Nio Sole
Website: niosole.store
Email: support@niosole.store
Phone: +61 403 280 141
Business Address: 5 Park Crescent, Oak Flats, NSW 2529, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned footwear, insoles, or parcels to this address without obtaining an authorized return warehouse address from our support team first.